FAQ
Find your question
faq-fee
What are the visitor entry tax fees?
faq-never-pay
I have never had to pay the entry tax before, why should I pay now?
faq-who
Who has to pay the visitor entry tax?
faq-room-tax
Do we still pay room tax?
faq-children
Do children need to pay the visitor entry tax?
faq-print-doc
Do I need a print out of the visitor entry tax document?
faq-how-long
How long does it take to receive the payment confirmation, after I have paid?
faq-fill-form
Can I fill in the form upon arrival at Bonaire?
faq-covid
What are the COVID-19 related travel requirements?
faq-contact
How can I get in contact with customer support?
faq-student
I am a student receiving BES financing, do I have to fill in the form?
faq-transfer
I am a transit or transfer passenger. Do I have to fill in the form?
faq-not-received-qr
I did not receive my QR Code in e-mail inbox. What should I do?
faq-credit-card-issue
I'm having issues with my credit card. What should I do?
faq-diplomatic
I have diplomatic passport, do I still need to pay?
faq-vet
What is the visitor entry tax?
faq-nature-fee
Is the Nature fee included in the visitor entry tax?
faq-pre-paid-room-tax
Will pre-paid room or car rental tax be refunded after July 1st?
faq-resident
How do I show that I am a bonaire resident?
faq-payment-method
What type of payment methods are available at arrival?
faq-vet-one-time
Is the visitor entry tax a one-time tax?
faq-frequent-travel
I travel frequently to Bonaire. Am I exempted from the visitor entry tax?
faq-yacht-sail
I'm planning to sail with my yacht to Bonaire. Do I also have to pay the visitor entry tax?
faq-tour-operator
I'm traveling with a group and my touroperator payed my vistor entry tax, do I need to show QR Code?
faq-rijksdients
I work for the Rijksdienst Caribisch Nederland but I do not live in Bonaire, do I have to pay the visitor entry tax?
faq-house-not-resident
I have a house on Bonaire but am not a resident, do I have to pay tourist tax?
faq-proof
How do I proof that I am a resident of a Dutch Caribbean island?
faq-in-advance
How long in advance can I pay the Visitor Entry Tax?
faq-one-way
I booked a one-way trip to Bonaire, how do I proceed on the form?
faq-fullname
My full name doesn't fit in the name field, what shall I do?
faq-group
I am booking for a group, can we pay separate?
faq-refund
Can I get my visitor entry tax refunded?
faq-object
How can I object ?
faq-bought-travel-question
I bought my Visitor Entry Tax, but I decided not to travel. Can I still use it?
faq-how-islandchild-question
How do I proof that I am an Islandchild (Eilandskind)?
faq-nvt-arriving-question
If I do not have the ‘NVT-verklaring’ yet when arriving in Bonaire do I need to pay the $ 75?
faq-proof-besstudent
How do I proof that I am a Student under ‘ Wet Studiefinanciering BES’?
faq-proof-notbess-question
How do I proof that I am a student when I do not fall under the definition of BES Student?